At Onewordtechnologies.com we are committed to providing exceptional eBook services, including publishing, marketing, and creating. If you are not completely satisfied with our services, please review our refund policy below.
1. Time Frame Refund requests must be made within 30 days of the purchase date. Requests made after this period will not be eligible for a refund.
2. Conditions for Refund Refunds will be granted under the following conditions:
Publishing Services: If the eBook has not been published.
Marketing Services: If the marketing campaign has not commenced.
Creation Services: If the eBook creation process has not been completed or delivered within a committed time.
3. Proof of Purchase A valid receipt or proof of purchase is required to process any refund.
4. Non-Refundable Items The following services are non-refundable:
Completed eBook creation services Executed marketing campaigns Published eBooks
5. Refund Method Refunds will be issued to the original payment method used during the purchase. Please allow 5-10 business days for the refund to be processed and appear in your account.
6. Process for Requesting a Refund To request a refund, please follow these steps:
Contact our customer service team at Sales@onewordtechnologies.com.
Provide your order number and a detailed explanation of your reason for the refund request. Our team will review your request and respond within 5 business days.
7. Exceptions Exceptions to this policy may be considered on a case-by-case basis at the discretion of onew Please contact our customer service team to discuss any exceptional circumstances.
8. Contact Us If you have any questions about our refund policy or need further assistance, please contact us at:
Email:Sales@onewordtechnologogies.com
Phone:+19802037359
Thank you for choosing Oneword technologies for your eBook services. We appreciate your business and aim to ensure your satisfaction with our offerings.